Bottle Comparisons

PULP Fragrances come in the following bottle sizes (L to R): 0.78ml wand cap vial, 1.25ml screw top sample vial, 4.5ml roll-on, 6ml amber, 10ml roll-on & 10ml screw cap.

note: cap colours may vary

Your most frequently Asked Questions

FAQ's

I'm not sure what scents I'll like. Do you give recommendations?

Our best suggestion is to try our Fragrance Finder quiz to get recommendations -- personalized just for you!

Looking for more general guidance? If you like...

... DARK, AMBER-Y: Bewitching Amber, Ensnare, Sonnet X

... LIGHT, FLORAL: Portrait of Josette, The Widow in White

... GOURMAND, COZY: Embrace, Autumn Morning

... SMOKY, WOODY: Night Shift, House on Widows Hill

... GREEN, EARTHY: Grass Moon, A Woodland Walk, Eagle Hill Cemetery

... UNUSUAL, ATMOSPHERIC: Hallowed Ground, Eigengrau, Hall of Mirrors

… FRUITY, SWEET: Ghostwood Forest, Spectral Bride, South Star

Or, feel free to get in touch via the Contact page & let us know what kinds of things you're looking for. Always happy to give more personal recommendations on request!

Do you accept returns?

Due to the nature of the products we sell, refunds or returns are not offered. It is always best to purchase samples of fragrances first, whenever possible, before committing to a larger size.

Are your products vegan?

All scents are small-batch, handmade, and will be vegan barring any expressly noted as 'non-vegan' in the scent list or product pages. Any non-vegan materials are secondary animal by-products, such as butter CO2 extractions, beeswax absolute, etc. We do not use direct animal parts such as castoreum, deer musk, etc.

We also do not use endangered or threatened plant materials, to the best of our knowledge. If you see notes listed like rosewood, sandalwood, etc., those are reconstructions utilizing synthetics &/or other natural materials aside from the threatened species.

What carrier do you use in your perfume oils?

Perfume oils are all in proprietary combination of FCO (Fractionated Coconut Oil) & IPM (Isopropyl Myristate), but we may be able to use an alternate carrier on request. Please email with alternate carrier inquiries.

Note: custom carrier requests may greatly extend Turn-Around Time, as some fragrances may need to be re-batched to accommodate. These would be treated as a Custom Order, with a TAT of up to two months, especially if the order is large. Please do get in touch with us prior to ordering to ensure the request can be fulfilled at that time. Thank you!

Do you ship outside Canada?

Absolutely! We'll send packages anywhere Canada Post will let us. EXCEPTION: UK and EU shipments are still suspended following VAT changes. Customers in these areas are directed to our listings at Ajevie.com instead.

All customers outside Canada are encouraged to check for any local import restrictions before ordering. We cannot replace or refund packages seized or destroyed by customs or be held responsible for any duties and taxes which may be incurred.

Do you offer free shipping?

Yes! Shipping for all Canadian and US orders over CAD$100 is free, with tracking included. Just choose the Free Shipping option that becomes available at checkout when your cart totals $100 or more (after any relevant discounts).

My order was placed but I have not received a shipping notice?

At the time you order, please take note of the stated TAT (Turn-Around Time) at the top of the page.

If your order has fallen outside of the TAT and no shipping notice has been received, please reach out and let us know. There have been a few times when Shopify glitched and lost a few emails, but we can manually re-send those messages to you from your order data page, on request.

For more information, please see the Processing page.

Will there be free samples in the order?

Every order is guaranteed at least one free sample, selected at random. We prepare free samples in fairly large batches and all orders get the same sample until that batch runs out. Requests for specific samples slow down order processing times, so we're unable to accommodate those at this time.

As these are bottled and packed in large batches, we can't guarantee that there will not be repeats of prior items sampled or purchased. Your understanding is appreciated!

What do you mean when you say "Every Order Plants a Tree"?

We’re thrilled to share that we’re partnered with One Tree Planted to plant a tree for every order placed on our site.

Trees clean our air and water, create habitats for biodiversity, contribute to our health and wellbeing, and create jobs for social impact. One Tree Planted only plants local tree species, grown in nearby nurseries, and planted when conditions are optimal for tree survival.

We've chosen to donate specifically to their Forest Fire Recovery program, targeting reforestation efforts wherever on the globe they are most needed right now in the wake of forest fires. Reforestation is one of the best ways to restore soils and landscapes that have been degraded by high-intensity fires. We're honored to be working with One Tree Planted to help rebuild forests for generations to come!

Have questions not answered here? Get in touch!