Processing Times
Canada Post Strike: Canada Post union workers voted to reject the offers on the table currently from Canada Post. Union says they are committed to staying at the bargaining table, though, and will not be going on full strike/work stoppage. Given this, we'll still be using Canada Post for many shipments unless things change.
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US Tariffs & De Minimis removal: As of Sept 2025, no US orders are being taken. We currently have no path to ship to the US without incurring a minimum of 35% tariffs, plus high brokerage fees. Working on a potential solution for this, but for the time being, US checkout is turned off.
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Currently processing:
- Currently processing orders from: Sept 14th & onwards
Current processing time:
- TAT: shipping within 3 weeks of order date for the Fall/Holiday season
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there are further questions, please feel free to ask in the Chat or via the Contact page.