Processing Times
US orders that are currently open! ($800 duty-free threshold remains in place, so we're good for the time being)
Note: if your US tracking temporarily reads "Delivery may be delayed due to public authority Canada" don't be alarmed. Canada Post just automatically puts this on when they foresee possible delays at the border (as was often the case at the height of COVID). It's all good, that alert clears once it's across the border.
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Currently processing:
- Currently processing orders from: April 18th - current
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All orders from April 17th or older are in transit as of date below (barring a handful that were held at customer request for combining with next release)
Current processing time:
- Up to 2-week TAT
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there are further questions, please feel free to ask in the Chat or via the Contact page.