Processing Times
Experiencing construction related delays - see note under "Currently Processing"
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Canada Post Strike:
UPDATE, June 13th: Union will soon be voting on offers. We'll be watching this process to see if this can bring an end to the dispute.
As of Friday, May 23rd, Canada Post workers are technically on strike, but not engaging in a full stoppage of work. This could change, though, pretty much anytime. For this reason, we're still sending most orders via 3rd party services & to US/Canada only (with limited range in Canada where things can be sent to, see blog post below for full info).
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US/Canada tariffs:
US orders remain open - any changes to tariffs or de minimis that might impact cross-border packages will be announced here and via email.
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Currently processing:
- Currently processing orders from: all open orders (May 27 onwards)
- Next mailout date: TBD (no later than Monday, June 23rd Due to ongoing work downstairs that requires water and power to both be off all day, work is unusually slow going for the next week, so I'm running up a couple of weeks behind TAT - current sales are paused until this issue resolves. We're hopeful that it will be over soon and we can get back to normal operations.
Current processing time:
- Stated TAT was 2 weeks but we're currently behind due to issue outlined above.
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there are further questions, please feel free to ask in the Chat or via the Contact page.