Processing Times
Currently processing:
- Currently processing orders from: Oct 31st - Nov 7th (mailout within one business day - check tracking for movement by Monday Nov 24th). Next segment of orders will begin processing over the weekend and will be on the way soon!
Current processing time:
- TAT: shipping within 3 weeks of order date
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Canada Post Strike: Canada Post and the worker's union have reached a tentative agreement & strike actions are on hold while they finalize contract wording for the worker's to vote on. If ratified, strike threat will end. For now, things are moving as usual through their system with occasional delays due to holiday ramp-up of volume. We're hoping this is a sign that this long strike will finally be able to come to an end!
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As of Sept 2025, no US orders are being taken.
November update: A couple test packages with a potential new US shipping option are now en route to the US.
If this goes well, we'll be able to reopen US shipping. Keep your fingers crossed!
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there are further questions, please feel free to ask in the Chat or via the Contact page.