Processing Times

Pickup Missed on Thurs May 8th:

NOTE: if you have a shipping notice from May 8th and your package is not yet showing movement, that is due to a partially missed pickup by Canada Post on Thursday. We had two boxes of outbound packages for pickup, but only one box left the premises in Canada Post's hands. I have to at least partially own that one, as I usually leave a note when there's more than one (saying "1 of 2, 2 of 2" that kind of thing), but forgot to do so this time. 

NOTE: These have now been dropped off. As of 6pm Sat May 10th, they are all en route!

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US/Canada tariffs: 

Right now, the de minimis exemption is still in place, so if your order is under $800 USD, you won’t have to worry about tariffs or duties. Just a heads-up though -- this policy is set by the US government & could change at any time. If it does, we’ll make sure to keep you in the loop.

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Currently processing:

  • Currently processing orders from: May 4th - 9th
  • Next mailout date: Monday May 12th

Current processing time:

  • Up to 2-week TAT

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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there are further questions, please feel free to ask in the Chat or via the Contact page. 

(Page updated: Sat, May 10th