Processing Times
Canada Post Strike Update:
Good news! Canada Post is moving from a full strike to rolling strikes, meaning mail will begin moving again, just at times perhaps slower than usual.
We are splitting up shipments between Canada Post and 3rd party courier services, based on service availability.
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As of Sept 2025, no US orders are being taken. Working on a promising solution for this hope to have more news soon. (Oct 17th quick update: still working on this. There may be a path forward without having to charge 35% tariffs to the US, but I now need to send some test packages across the border to make sure there are no unexpected charges or surprises. If things go well, US shipping could reopen in a few weeks. Maybe... I hope! Keep your fingers crossed!)
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Currently processing:
- Currently processing orders from: Sept 27th - Oct 21st
- Mailout Date: Monday, Oct 27th (all orders placed thru Oct 21st will be sent out by Monday the 27th - if you do not have tracking for an order in that range yet, you will by Sunday evening)
Current processing time:
- TAT: shipping within 3 weeks of order date
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there are further questions, please feel free to ask in the Chat or via the Contact page.