Processing Times
Note: there are a few Summer Sale orders that fell behind in fulfillment. These are still here in the studio, but are all ready to go and will be en route this Tuesday - any tracking sent last week that is not showing movement yet will start moving then. (Monday is a postal/stat holiday here in Ontario, Canada.)
For combined orders from the Sale, only one tracking email was sent out to some folks with orders that were being held to combine. This tracking number covers all of open orders under your name. You can always cross-check individual order numbers on the Chat function below.
Currently processing:
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Currently processing orders from: Aug 2nd onwards [see note above]
Processing details:
- Current TAT (Turn-Around Time): up to 3 weeks from order date.
- If there are any questions, drop us a line via the Chat function below.
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there your order has shipped, this tool will retrieve your tracking info. If your order has not yet shipped, it's in-progress & plz note if it falls within the 'currently processing' dates above.
If there are further questions, please feel free to ask in the Chat - which will msg my email and work phone - or via the Contact page.
(Page updated: Sun, Aug 2nd)