Processing Times
Currently processing:
- Currently processing orders from: from Mar 2nd - 23rd (these will be over or just at their TAT). Orders from Mar 23rd - current will be on their way out the door in the days following the 13th to get us back to being fully caught up.
- IMPORTANT NOTE: compounded delays due to multiple issues, first a tech failure that caused a data problem that needed to be manually fixed and now, I've got an injury (broken ankle) that once again delayed work on the order queue. I'm cleared to be back up and we're getting the backlog cleared, though! By this Friday, April 17th all open orders thru Mar 23rd will be out the door & orders from Mar 23 - current will be en route by Mon Apr 20th.
Current processing time:
- TAT (Turn-Around Time): up to 3 weeks from order date (caveat: see Important Note above)
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there your order has shipped, this tool will retrieve your tracking info. If your order has not yet shipped, it's in-progress & plz note if it falls within the 'currently processing' dates above.
If there are further questions, please feel free to ask in the Chat - which will msg my email and work phone - or via the Contact page.
(Page updated: Sun, Apr 12th)