Processing Times
Currently processing:
- Currently processing: Orders placed Feb 10th - 20th
- Note: postal pickup delay, Thursday Feb 20th: Carrier never arrived on Thursday. We have had more snow in the past week than in any prior winter for over a decade, though, so I am assuming it was a weather-related delay. Multiple inbound deliveries are also running behind. Canada Post did pick everything up successfully on Feb 21st instead. All orders prior to Feb 10th should now show movement on tracking.
- All orders (aside from any held by customer request) thru Feb 9th have been sent.
Current processing time:
- Up to 2-week TAT
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If you are looking for tracking info on an order, the Chat function at lower left has a 'track my order' prompt that can retrieve this information. You'll need: order number & email address that the order was placed under. If there are further questions, please feel free to ask in the Chat or via the Contact page.
(Page updated: Feb 21st)