Bottle Comparisons
PULP Fragrances come in the following bottle sizes (L to R): 0.78ml wand cap vial, 1.25ml screw top sample vial, 4.5ml roll-on, 6ml amber, 10ml roll-on & 10ml screw cap.
***Note: bottle styles and cap colours/types may vary due to postal strike!***
Your most frequently Asked Questions
FAQ's
I'm not sure what scents I'll like. Do you give recommendations?
Our best suggestion is to try our Fragrance Finder quiz to get recommendations -- personalized just for you!
Looking for more general guidance? If you like...
... DARK, AMBER-Y: Bewitching Amber, Ensnare, Sonnet X
... LIGHT, FLORAL: Portrait of Josette, The Widow in White
... GOURMAND, COZY: Embrace, Autumn Morning
... SMOKY, WOODY: Night Shift, House on Widows Hill
... GREEN, EARTHY: Grass Moon, A Woodland Walk, Eagle Hill Cemetery
... UNUSUAL, ATMOSPHERIC: Hallowed Ground, Eigengrau, Hall of Mirrors
… FRUITY, SWEET: Ghostwood Forest, Spectral Bride, South Star
Or, feel free to get in touch via the Contact page & let us know what kinds of things you're looking for. Always happy to give more personal recommendations on request!
Do you accept returns?
Due to the nature of the products we sell, refunds or returns are not offered. It is always best to purchase samples of fragrances first, whenever possible, before committing to a larger size.
Are your products vegan?
All scents are small-batch, handmade, and will be vegan barring any expressly noted as 'non-vegan' in the scent list or product pages. Any non-vegan materials are secondary animal by-products, such as butter CO2 extractions, beeswax absolute, etc. We do not use direct animal parts such as castoreum, deer musk, etc.
We also do not use endangered or threatened plant materials, to the best of our knowledge. If you see notes listed like rosewood, sandalwood, etc., those are reconstructions utilizing synthetics &/or other natural materials aside from the threatened species.
What carrier do you use in your perfume oils?
Perfume oils are all in proprietary combination of FCO (Fractionated Coconut Oil) & IPM (Isopropyl Myristate).
Do you ship outside Canada?
Limited international shipping is available. Currently shipping to: USA, Australia, New Zealand, and Japan.
Don't see your country on the list? Feel free to reach out and inquire! (Note: unable at this time to add shipping options to UK or EU.)
Customers outside Canada are encouraged to check for any local import restrictions before ordering. We cannot replace or refund packages seized or destroyed by customs or be held responsible for any duties and taxes which may be incurred.
Do you offer free shipping?
Yes! Shipping for all Canadian and US orders over CAD$100 is free, with tracking included. Just choose the Free Shipping option that becomes available at checkout when your cart totals $100 or more (after any relevant discounts).
My order was placed but I have not received a shipping notice?
At the time you order, please take note of the stated TAT (Turn-Around Time) at the top of the page.
If your order has fallen outside of the TAT and no shipping notice has been received, please reach out and let us know via the new Chat function at the bottom left of the screen. Reply times are within 1-2 business days, if we are not online on chat at that time.
For more information, please see the Processing page.
Will there be free samples in the order?
Every order includes one free sample, selected at random. We prepare free samples in fairly large batches, often preview samples of upcoming releases. Requests for specific samples slow down order processing times, so we have had to discontinue those.
As free bonus samples are bottled and packed in large batches, we can't guarantee that there will not be repeats of prior items sampled or purchased. Your understanding is appreciated!